Interserve Investments, a long-standing client, approached us to help it bid to acquire a number government-owned community rehabilitation companies, established to deliver probation services to medium and low-risk offenders. The Ministry of Justice established a bid budget split between a competitively-bid fee for volume-related services with the balance payable on achieving reduced re-offending outcomes. Working with the service design team, and the policy evaluation research unit at Manchester Metropolitan University, we designed an integrated operational and financial model which built on evidence-based assumptions on how desistance approaches impact on behaviour to provide a framework for making commercial decisions as to the level of outcomes risk assumed.
“Amberside combined a highly professional and commercial approach to bidding with a creative flair which enabled this unique project to achieve timely internal sign-off, gain support from our social partners and be fully compliant with stringent MoJ bid requirements. The Amberside team never failed to meet tight requirements, demonstrated their ability to anticipate, which I am sure is a reflection of their deep bid experience. Their team were also of great help to us during the mobilisation and transition phases. Their friendly approach and willingness to go the extra mile, made it a pleasure to work with Amberside.”
Yvonne Thomas, MD, Interserve Justice.